The buyer has a period of 14 calendar days for the return of the good in exercise of his right of withdrawal, counted from the receipt of the purchased good. Art.71 Law 3/2014 of March 27.
Return costs are borne by the buyer.
PequesyBebes will only be responsible for the costs arising from the return if it is for reasons attributable to the employer.
Where the consumer has exercised the right of withdrawal, PequesyBebes shall be obliged to refund the sums he has paid, without undue delay and, in any case, before the period of 14 calendar days has elapsed, counted from the date on which he has been informed by the buyer of his decision to withdraw.
To exercise the right of withdrawal, the buyer must notify PequesyBebes of his decision to withdraw from the purchase through an unequivocal declaration (e.g. by post).
If you use this option, we will notify you without delay of receiving such withdrawal by email. The refund of the quantities may be withholded until the goods have been received or until the buyer submits proof of the return, depending on which condition is met first.
You can also use the form below (download withdrawal form) tobe able to make the withdrawal, although its use is not mandatory.